The two computers on the reference desk have now been set up with a macro** to initiate the new paging system for Wilson Course Reserves and Stack Services. This service is a great opportunity for us, but it can take time to fill in the emails to send out the page. So we now can use the macro to pull up automatically filled in emails. At any time on either of the two main computers, hold down SHIFT and CTRL and then press whichever floor you would like to send the patron to so they can receive help finding materials from CRSS. The four macros are:
CTRL+SHIFT+2
CTRL+SHIFT+3
CTRL+SHIFT+4
These will result in Thunderbird (the email client) being pulled up, creating a new mail, and then filling in all of the needed fields. All you have to do is click the send button. Thunderbird does not need to be open before you do this. It also does not matter if Thunderbird IS already open. We still will need to wait for CRSS to call us so we can be sure that there is someone on that floor waiting to help the patron.
Hopefully this will help us to start using this great service.
On the main (highest) terminal at the Ref Desk, if someone goes into My Account, the data is staying active even after you try to log off and clear. AutoSys guy couldn't figure out why (deleting all of the cookies etc. did not change matters), so at moment you need to not only log out but also close down the window being used (you can then reopen a new window). Seems to be a problem only with IE (not Firefox) and only at this terminal. / Denny
(from Karen Williams on 10 Octboer 2006)
In our continuing efforts to reduce disruptive behavior problems in Wilson Library, we will be relocating the Open Workstations and reconfiguring some other of the other public machines. We'll be experimenting with three flavors of workstations:
* Authenticated workstations: Require x.500 account for login; once
loggin in, users can go anywhere
* Open Workstations: No login required; users can go anywhere except
to those sites on a block list -- mostly gaming sites
* Limited workstations: No login required; users can go to sites in
the .edu, .gov, .mil, .mn.state.us domains; no access to sites in
the .com, .org, or .net domains (this should allow most academic
use and eliminate most gaming sites) (Note: our computer support
staff are experimenting with a solution that would allow users to
get to our commercial databases even from the Limited
workstations. If this becomes possible, we may increase the
number of Limited stations and decrease the number of Open stations.)
We'll be making the following configuration changes:
Convert to Limited Workstations:
-- the one remaining Open Workstation computer on 3
-- the one remaining Open Workstation computer on 2
-- the four Open Workstation computers in the Periodicals Room.
-- the two computers in GovPubs currently running the older almost-limited image
Convert to Open Workstations: -- five Authenticated Workstations across from Rm 1 on basement level
-- NOTE leave one of the computers with privacy screen there an Authenticated Workstation
Redistribute computers in the Reference Room:
-- all five workstations on the RIGHT side (looking into the room) become Authenticated Workstations
-- all five workstations on the LEFT side (looking into the room) become Open Workstations
This is a little difficult to convey through email, so if you have any questions please don't hesitate to call or message me, any of the other AULs, Brent Allison or Kay Kane. We have consulted with staff in a number of areas to arrive at this configuration and we will want your help in determining if this grouping is successful or needs modification. Thanks,
Uniprint is a printer so simply select the printer named "Wilson Uniprint" when you want to print to uniprint (i.e. if you are in word select File, Print, then chose the Wilson Uniprint instead of OMWL..etc)