1. Questions about licensing, downloading software, installing software, renewing your license, and applying license validation.
Please direct these questions to our Software Licensing office at software@umn.edu or phone 612.625.2310.
Information about licensing software is available at http://umn.edu/software

2. Questions about statistical analysis and interpretation of results.
The University of Minnesota School of Statistics' Statistical Consulting Service may be able to assist you with these questions.
For more information, see http://www.stat.umn.edu/consulting/

3. Questions about performing a particular task or analysis in SAS, SPSS, or JMP.
Contact the software vendor for assistance, using the contact info included below.

SAS Technical Support
http://support.sas.com/techsup/
phone 919.677.8008
To obtain support, you will need our site number and the version of SAS you are running, both of which can be found in the SASLOG window just after you launch SAS software.

SPSS Technical Support
http://spss.com/TechSupport/
phone 312.651.3410
Some SPSS support services require a registration and login. Registration is available at https://www.spss.com/registration/login/auth_login009.cfm

JMP Technical Support
http://jmp.com/support/
phone 919.677.8008
To obtain support, you will need our site ID and the version of JMP you are running, both of which can be found in the 'About JMP' window, which is available from the Help menu in JMP for Windows and from the JMP menu in JMP for Mac.