This is an excellent outline of the Communication Research Process, which we discussed early in the semester. It begins by first identifying a problem and mapping out a research strategy. From here a research question can be formed, which they suggest is the single most important part of the method as it must be narrowed to focus on the root of the problem that is being researched. Once the research question is formed, one can determine the methods, which will be used to gather information. Additionally, they suggest researching previous studies on the same, or similar, subject. Finally, once all the information has been gathered, one can analyze and interpret the results, enabling action steps to be taken.
I gained much insight into this method and found the many questions and explanations they provide to be very useful.