Paradigm Shifts in Library Services
I've read all the 5 articles recommended by the Learning 2.0 Team. Of the five, I particular like Rick Anderson's. I believe, too, that we need a paradign shfit in libraries.
I think that more and more librarians now realize that it is impractical nor desirable to continue to build a just-in-case collection. But it is harder to convince many librarians that library education is not a solution to solve patrons' perplexity over the services a library is providing.
I cannot agree with Rick more that "if our services can’t be used without training, then it’s the services that need to be fixed—not our patrons". It is impossible to teach every student on campus. What is our librarians' ratio with the student body? Besides, library education is definitely not a high priority for students. We need to change our mindset and focus on howto break down barriers for students to get what they need.
As to his argument about the "come to us" model, in addition to provide information resources in the user's preferred environment (e.g., web), librarians need also to go to the users physically, either in the form of co-teaching academic classes or regular office hours in the academic departments to provide in-depth consultation.