When you open the desk, remember to open both Cybrarian programs (one for unlocking accounts, the other for creating accounts.) And, when you launch the program for creating accounts, remember to choose "Open", and then select Z:/PATRNMGR.DBA. If all is working perfectly, the file will already be selected for you when you click "Open".
The reason why this is so important is that if you forget the "Open" step, the next time you try to create a new patron account, you'll only be saving that new account on your local machine. The new account won't work on any of our workstations.
In general, if you would like to learn more about Cybrarian and guest accounts, there's a binder at both desks that's really helpful and thorough. And of course, ask lots of questions!