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December 2011 Archives

The Walter Science and Engineering Reference Desk will be closed over winter break. If you get a reference question that you are unable to answer, contact the following in this order via chat or phone:

1. Charlie Heinz or Tony Ihrig
2. Subject specialist related to the topic
3. Any Walter Science & Engineering Reference Staff

If no reference staff can be reached, contact a circulation supervisor or take the patrons contact information down and give it to a supervisor who will forward it onto reference.

When our public equipment malfunctions, e.g. copiers, printers, value port or microfiche printer, there are preprinted OUT OF ORDER signs that staff should use after verifying the equipment does not work and you are unable to fix the problem.

The sign allows you to specify the problem with the equipment, the date the service call was placed and your initials. These are important details for users and other staff to know to understand the nature of the problem with the equipment and when it might be back in service.

If you are not trained in how to place a service call, place an OUT OF ORDER sign on the equipment with an explanation of the problem and let your supervisor know immediately that a machine is out of order.

If the malfunction occurs in the evening or on a weekend when a supervisor is not available, place an OUT OF ORDER sign on the equipment with a clear description of the problem and email your supervisors/leave a voice mail message so they know to check on the equipment when they arrive the next day. Indicate on the OUT OF ORDER sign the date your supervisor was notified.

Following this procedure will ensure that equipment is fixed as soon as possible.

Hourly Gate Counts

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clock winter.jpgWe will be recording Hourly Gate Counts Sunday, December 18 - Saturday, December 24. Forms will be placed at each desk.

Thanks for your help!

Study Break & Extended Hours

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cookies.jpgDon't Miss: Study break on Thursday, December 15th at 7:00pm in the 2nd floor Great Hall. Free cookies and drinks, with a chance to win a free coffee drink from the Wise Owl cafe. You can also pick up a free, used book (donated by staff) for leisure reading over the break, watch videos in the Media Viewing Room, and play movie trivia.

The 2nd Floor Great Hall will be open 24/7 from December 14 until December 22 at 6:00 PM.

And the winner is...

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winner.jpgLast week at the pizza party there was a contest to guess the number of pieces of candy in the cup. Nate guessed the closest without going over. Nate guessed 256 pieces and there was 268. Come grab your prize, Nate! Congratulations!

Blue MLAC Bookmarks

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MLACSlip1.jpgYou may have seen these blue MLAC bookmarks in MLAC materials that are put on hold at Walter. When receiving these items leave the bookmarks in the books. They are intended to raise awareness of MLAC for patrons and can also act as a due date slip if the patron requests.

I am going to be attending a wake Tuesday night and funeral Wednesday morning for my grandmother who passed away early this morning. I need to get both of these shifts covered. If someone could help me out it would be greatly appreciated, I would be ok with trading if you wanted to if we can make it work out. Thanks, Micah

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