I have a quick tip for the new workers. When working at the 2nd floor desk, try to encourage students returning reserve books to return them to the basement circulation desk. Returning them to the basement circulation desk ensures the next user has access to the book right away. Staff at the basement Circ Desk may assume the book is still checked out when it is just sitting up at the 2nd floor desk.
Rosie and Priscilla
Rosie: February 2011 Archives