Recently in Library Related Category
Do you ever use the Weekly What's Up in Walter blog? We're curious if you still find it useful for finding events in Walter Library.
For years FOM has maintained a blog called that lists the events in all the meeting rooms for a given week. It takes them about two hours every Monday morning to compile information from several different tenants in Walter and turn it into a form that we can read on the blog. Now that it has been announced that UThink will be retired, they can either migrate to a new system or retire Weekly What's Up in Walter altogether if it's not getting a lot of use.
In the future it might not take two hours every Monday, but probably at least an hour. (Madonna and I found a simpler approach that should serve the same function.)
Priscilla is very busy this week with Reserves, and with Amy out I would like you all to be especially efficient and self-reliant. If you need help of have a question, please consult your coworkers around you or at the other desk, this blog and its many helpful links, Tim by chat or phone, or Charlie Heinz or Amy Neeser by chat or phone. Your absolute last option should be Priscilla, and only in case of flood/fire/Bat Signal. PLEASE KEEP PRISCILLA AS YOUR ABSOLUTE LAST RESORT, UTILIZING ALL OTHER RESOURCES AVAILABLE TO YOU. She has very important work to do. I will try to remain on chat all day, even when I am away from the desk.
I just wanted to note that the thing I've had to do more than actually make a guest account for someone is to look up their existing number on the system because they've misplaced their card. In this case, Tony has recommended finding their number and then copying and pasting it to a word document to print out. This is easier for us so we don't have to write it down, and is less likely to result in incorrect reproducing or issues with sloppy handwriting. So...now you know!!
I don't know if everyone remember my last message about the printer from upstairs but I notice when I print I still get about 2 to 3 other print jobs before my comes out and some are alot of hold slips. There is a trick to can this printer to work!!! As I said before. When your print job can not print out then shut it off for a few seconds and turn it back on... It won't print off right away so the trick is to have Patience for about a minute then what you know your print job has printed.... lol I hope you guys can remember this trick when you work at the second floor desk!
Please do not give out any information regarding library equipment to someone who randomly calls our library circulation desk number. There are people who pretend to be a vendor and state that they need equipment information for an inventory, survey, service call, or a mixed up supply order. They may be very pushy and threaten to contact a supervisor if you don't comply. All of this is done to erroneously bill the library for toner, etc that we would not order through these people.
We purchase our toner via University contracts and the UStores. A legitimate vendor knows whom to contact in the libraries regarding equipment and supplies. You can tell the person that they can speak with your supervisor and transfer the call to Amy, Priscilla, Mary or Tim. If we are not in the office transfer the call anyway and they can leave a voice message. (They will probably hang up at this point).
I have a quick tip for the new workers. When working at the 2nd floor desk, try to encourage students returning reserve books to return them to the basement circulation desk. Returning them to the basement circulation desk ensures the next user has access to the book right away. Staff at the basement Circ Desk may assume the book is still checked out when it is just sitting up at the 2nd floor desk.
Rosie and Priscilla
Today, our basement copy machine was jam and help fix it. One big tip for everyone who has the basement pick ups is Do not fill the machine too full. I remembering talking to metra sales, who comes to fix the machine, and he said not to fill them too full because there not much room and the paper will stick together creating paper jams!!. So next time try not to fill them too much
Chem 1021-1022 has a new item on Reserve. It is a Custom Solutions Manual.
The manual is divided into sections. The call number includes the chapter numbers to help the students get the section of the manual needed.
For example, Chem 1021 uses QD33.2 .S55 Chpt. 1-7 and QD33.2 .S55 Chpt.8-12/15.
Take a look at the course page for each class to become familiar with the call numbering.