Please take your time when checking in items to make sure that Aleph has caught up to you and the book is off of the patron's account. Aleph can be slow at times and that means that we need to work that the speed that it goes. Also when checking items in, be sure to watch the screen for messages that pop up indicating that the item be sent to Wilson, Math, Bio-Med, etc. Even a message that the item has two parts. If that message is not acknowledged and a new book is scanned for check in, the first book that had the pop up message was not checked in and is still on the patron's account. This can cause the patron to get fines even though the item was returned on time.
Please be sure to go slow and acknowledge pop up messages that may appear. If you have any questions, please talk to a supervisor.