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Procedures: February 2011 Archives

RESERVE ITEMS MAY NOT BE RENEWED over the phone.

Because Reserve items are potentially in high demand, they can not be renewed over the phone.

We have had several instances recently of patrons calling to renew the RESERVE item they have checked out. We do not allow this.

The patron should be instructed to return to the Circulation Desk and if no one else has been asking to use the item they may recheck it out again. An item that you think is only being requested by one person can suddenly be in high demand due to a recent assignment.

If a patron is having a medical emergency or an extenuating circumstance and calls to ask you to renew a RESERVE item, have them speak with a supervisor who will determine what to do about this request.

Thank you.

Peer Research Consultants

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prc_image_2_small.jpgDrop-in hours are available for Peer Research Consultants. Students can sit down one-on-one and get personalized research help on their topics from their own peers, extensively trained on Library and academic research. The goal is to support undergraduate students as they do library research and find sources to use in their writings and projects. The PRC's are focused on teaching students as they help them with their research questions.

There are walk-in hours at 4 locations:
-Walter Library SMART, Room 204
-Wilson Library 1st Floor Computer Lab
-Magrath Library 1st Floor
-140 Appleby Hall

Consultants are available Monday through Friday. For more information visit: Peer Research Consultants.

RESERVE DVD/VHS

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Just a reminder since we are getting close to a busy time for RESERVE DVD/VHS usage---

***************DVD/VHS --- CAN NOT BE CHECKED OUT OVERNIGHT!!*****************

You must tell the user that the item is due in 3 hours even if Aleph is not registering the correct due time. Tell them the item MUST BE USED IN THE LIBRARY!

It is best if you can estimate the 3 hour due time exactly and tell the patron the exact due time. (do not tell them the computer is not working, they can figure out they won't get fined and this is our only recourse if someone will not listen).

If there is a test or paper due and many students have to watch this film we can not have people taking films out overnight., not even if they promise to return it the next morning. They might get sick or the teacher may be coming at 8 am to take it to class and you do not know this.

If you do not find a VHS/DVD on the shelf at some point and it has been gone too long let me know, I will have to track it down.

We are working with the instructor to ensure that all students have access to the reserve materials and this can be a tricky job at times. I appreciate all of your efforts to make this work!

Priscilla

New Reserve Item

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We have a series of articles that are listed under the call number X Psy 4501. Refer to the title list located on the shelves by these materials to determine which article is needed.

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