Lyris ListManager will be unavailable from 2 a.m. on Saturday, October 24 through 7 a.m. Sunday, October 25. This is due to a planned outage at an Office of Information Technology Data Center. This may affect recipients of your mailings.

Tracked links will not take users to their destination. When Lyris is unavailable, mailings sent with clickthrough tracking enabled will include links that are broken; Lyris cannot collect tracking data nor can it redirect users to their destination. Similarly, Lyris will be unable to process unsubscribe and subscribe requests. For senders using GEL lists, we believe links to opt-out in the Donor Management System will continue to work, so long as they were not tracked. We will provide an update if we learn otherwise.

Lyris users should not track clickthroughs on mailings sent in the few days leading up to the outage, and should strongly consider not tracking clickthroughs at all during the week of October 19.

During this outage, we hope to redirect anyone following a tracked link to a page with information specific to mass e-mail.

Keep an eye on the blog for any additional updates. If we learn that DMS opt-out links will be broken, or that we will be unable to redirect message recipients to an informational page, we will post that information and send e-mail to list administrators.

Additional information:

• IT outage information
• More, general information
• System Status Web site