Hubble, Ann, Deborah A Murphy, and Susan Chesley Perry. "From Static and Stale to Dynamic and Collaborative: The Drupal Difference" Information Technology and Libraries 30(4)(December 2011): 190-197.
(http://www.ala.org/lita/ital/files/prepub/hubble.pdf). - Interesting snapshot of an important yet typical transition that many institutions are making at the moment from static web pages to content management systems. Part of the attraction of this account is its honesty. The authors stress both the good and bad parts of their experience: Resources were limited. Everyone had other responsibilities. A couple of times they preface their sentences with, "if we could start over..." Drupal, their CMS of choice, had a 'steep learning curve' but their requirement, namely, to serve as the front end for databases and subject guides in addition to the usual things an automated website offers, was hardly trivial. In the end, they proved equal to the task though it is clear they still have a few kinks to iron out. -