While reading chapter 11 the section that I found most interesting was the "Importance of Nonverbal Cues" and "Body Language and Gestures". This caught my attention because I feel that you can learn a lot about a person based on how they carry themselves as well as their body language. Many times, you can detect how someone is feeling based on their facial expression even if they are trying not to show it. For example, if someone is trying to figure out a difficult math problem they may feel that they are thinking hard but look expressionless. However, someone watching them finish the math problem may see them with a puzzled face or tapping their pencil on the desk and perceive the person as being confused. Also, often times people are judged based on their body language such as during a job interview. Employers look for someone that is confident and now slouching down in their chair. A weak hand shake to an employer or a lack of eye contact may represent that you are intimidated or nervous. As you can see, body language plays a large role in presenting yourself and first impressions. It is important to be conscious about how you portray yourself when in certain situations. Below is a link to a website with further examples of decoding body language.