Cell phone noise incident

Date: 29 sept 2006 Time: 1:20 Location: wilsonType of Incident: Other noise complaint
Unit: reference
Problem: Patron stopped at reference desk to complain that people on the 2nd floor were talking loudly on cell phones, disturbing others who were trying to study. No guard on duty, so I went up the second floor. Walked through entire floor without seeing or hearing anyone using a cell phone at all.
Action Taken:Other, checked out floor
Reminder: Use the incident report form at http://staff.lib.umn.edu/security/ Report these types of problems to the security monitor and your supervisor. Call 911 for criminal behavior. Never endanger your personal safety.