February 2012 Archives

Usability Consultant

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Job: Usability Consultant
Employer: Usability Services (U of MN - Twin Cities)
Deadline:

JOB INFORMATION:
* Full-Time
* Starting Hourly Rate $54,850 - $60,000 DOQ

The University of Minnesota's Office of Information Technology (OIT) seeks a User Experience (UX) Consultant responsible for collaborating with design, development, and support teams across the University to advance user experience in technology rich environments. This position provides design skill and user experience knowledge to support innovative design projects. This position also manages and facilitates client driven usability projects.

The UX Consultant manages and participates in projects involving design and user experience issues, directs usability student staff, researches issues that arise within projects, and demonstrates an ability to explain the reasoning and philosophy behind design decisions in both mobile and web environments. This position will work with partners to inform/enhance design of critical web pages, partner in design of functionality for systems that are managed by OIT, and be part of a team that advocates for high-quality user experience in everything that we do with a sensitivity to people who have their own vision of what is going to happen.

The UX Consultant reports to the Usability Services Manager in OIT's Collaborative for Academic Technology Innovation (CATI). This position requires occasional re-arrangement of hours and the UX Consultant is expected to work with management to determine how they can accommodate usability projects, design work, and outreach tasks as needed.

REQUIRED QUALIFICATIONS:

* Bachelor's degree and 3 years of related professional experience or a combination of education and experience totaling 7 years
* Experience with web development methodologies (ex: Agile, Waterfall)
* Experience creating usable web and mobile designs

PREFERRED QUALIFICATIONS:
* Bachelor's degree in design-related, communication-related, Human Computer Interaction (HCI), or computer science related field.
* Experience with prototyping tools (ex: Axure, Balsamiq)
* Experience moderating usability evaluations
* Professional experience designing for the web and mobile
* Experience managing projects for a client
* Strong oral and written communication skills

JOB DUTIES:
45% - Design
* Conceptualize, design, and prototype user interfaces for use on a range of devices and platforms.
* Involve sponsors and stakeholders in the requirements process to ensure outcomes meet user and stakeholder needs and expectations are controlled.
* Collaborate with development teams to determine user-friendly design solutions
* Author design specifications and create prototypes and quickly iterate design ideas in various levels of fidelity (ex: paper, wireframes, mock-ups)
* Explain reasoning for design choices in a clear way that emphasizes user experience
* Encourage user research and testing when appropriate and apply research/testing findings to the design process.
* Demonstrate creativity in mobile and web designs within the constraints of organizational standards

40% - Usability Consulting
* Work with technical project manager, business analyst, and/or designer to plan for assigned usability projects.
* Prepare and hold kickoff meetings for usability projects. Select and/or design appropriate information-gathering techniques and usability assessment methods to meet the customer's objectives. Identify appropriate evaluator populations for participant recruiting. Identify appropriate evaluator tasks or activities for product evaluation.
* Prepare usability project plans; arrange for participant recruiting; prepare scenarios, tasks, and scripts to meet test requirements; and hold scenario/prototype review meetings.
* Prepare for and facilitate usability tests, terminology reviews, focus groups, card-sort sessions, user interviews, and other information-gathering or usability assessment sessions.
* Debrief usability teams and document results of each participant's test or session.
* Lead usability teams through issues analysis sessions to build consensus about the resolution of usability issues.
* Analyze results from usability evaluations, terminology reviews, focus groups, card-sort sessions, user interviews, and other information-gathering or usability assessment sessions.
* Identify the most important findings and recommendations for addressing them. Prepare executive summary report and detailed results report(s), and present results to customers.
* Stay current on accessibility issues and develop knowledge to share with customer teams when those issues arise in projects.
* Meet with academic researchers about research usage of the Usability Lab, assisting them with designing the research they will conduct in the lab, and training researchers to use the lab equipment

15% - User Advocate
* Promote user-experience framework for design and development at the University
* Stay current on user-centered-design methods and where they fit in the design process
* Encourage compassion among teams for users who have to struggle with bad design daily
* Preparing and delivering presentations about user-experience and user-centered-design


Application Instructions
Please complete the online application and attach your resume and cover letter. Please include salary expectations in your cover letter. Your employment application and/or resume must reflect all aspects of the required qualifications for your application to be referred to the hiring department. Position may remain posted until filled. See job posting at https://employment.umn.edu/applicants/jsp/shared/position/JobDetails_css.jsp for application and additional details

Multiple Openings

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Job: Multiple Openings
Employer: LSS Data Systems
Deadline:

LSS Data Systems develops electronic healthcare record software for both the clinical and billing for ambulatory clinics (regular doctor's offices).

We have a variety of positions open ranging from software implementation and service to design, technical writing, and software testing.

Openings including the following:

* Applications Specialist - Service
* Applications Specialist - Implementation
* Programmer
* Support Programmer
* Technical Writer and Documentation Specialist
* User Interaction Designer
* Quality Control Specialist
* Marketing Support Representative
* Sales Representative

If interested go to http://www.lssdata.com/careers/openings.php

Or contact with Andrew Shipe at shipe003@umn.edu.

Multiple Openings

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Job: Multiple Openings
Employer: LSS Data Systems
Deadline:

LSS Data Systems develops electronic healthcare record software for both the clinical and billing for ambulatory clinics (regular doctor's offices).

We have a variety of positions open ranging from software implementation and service to design, technical writing, and software testing.

Openings including the following:

* Applications Specialist - Service
* Applications Specialist - Implementation
* Programmer
* Support Programmer
* Technical Writer and Documentation Specialist
* User Interaction Designer
* Quality Control Specialist
* Marketing Support Representative
* Sales Representative

If interested go to http://www.lssdata.com/careers/openings.php

Or contact with Andrew Shipe at shipe003@umn.edu.

Technical Writer Internship

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Job: Technical Writing Intern
Employer: Soulo Communications
Deadline:

Soulo Communications is excited to announce the creation of a paid Technical Writing Intern position in our NE Minneapolis office.

Who We Are
Soulo Communications is a full-service communications firm offering comprehensive content development solutions and communication strategies that are carefully designed to meet our clients' unique goals. Our technical clients range from Fortune 100 companies to small start-ups, with a broad range of products and services including medical devices, industrial combustion controls, home environmental controls, scientific measurement, health care, clinical evaluation, IT technology and infrastructure, and industrial monitoring.

What We're Like
Soulo Communications is a small, multi-faceted team of individuals with diverse backgrounds and unique skill sets. Our work schedules are flexible, and our work environment is casual.

The Job
Your main responsibilities will include:

· Writing, editing, and assembling technical literature.

· Managing multi-lingual documents.

· Developing creative information design solutions for data or technical illustrations.

· Using the Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat) and Framemaker.

· Working with clients to develop and execute communications strategies.

· You will be able to work remotely provided the work gets done. If you choose to do so, you must provide your own computer and software.


Qualifications and Skills
Soulo Communications is looking for an honest, enthusiastic, creative, hard working, and good-humored individual to join our technical communication team. While your job description may change depending on the projects you are working on, you should generally have the following qualifications and skills.

· Junior or Senior-level student in Scientific and Technical Communication.

· Competency using the Adobe Creative Suite. Framemaker experience is a plus.

· Ability to work under tight deadlines.

· Ability to work autonomously with minimal direction.

· Excellent communication skills; especially written.

· Excellent problem solving and strategic planning.

Pay
We offer very competitive hourly rates for our interns.

How To Apply
Send a letter, resume, and samples to leif@soulocommunications.com.

Technical Writer Internship

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Job: Technical Writer Internship
Employer: XATA
Deadline:

Get an edge on your classmates when applying for jobs after college! Gain valuable, real-world experience as XATA's Technical Writer Intern. Learn the important role of a technical writer in a software company. Work closely with XATA's technical writing team to learn how to create and revise user documentation for software, hardware, and mobile technologies using a variety of authoring tools and strategies.

Internship length and pay: Earned credits + hourly compensation starting at $15/hour. Compensation is dependent upon experience. Internship beginning date and duration are flexible.

XATA Overview:
Founded in 1985, XATA Corporation (www.xata.com) is the expert in optimizing fleet operations by reducing costs and ensuring regulatory compliance for the trucking industry. Our on-demand software and services help companies manage fleet operations, enhance driver safety and deliver a higher level of customer satisfaction. Offered through a fee-based subscription service, XATA affordably oversees every truck in an organization's fleet.

XATA provides expert services to develop the business processes required to deliver the profitability, safety and service levels demanded by today's competitive transportation environments. XATA was the first company to introduce electronic driver logs and exception-based management reporting. Today XATA systems increase the productivity of approximately 64,000 trucks across North America.

In a real-world environment, learn to:
• Create and/or edit documentation. This may include:
- User Guides - Quick References - Internal Procedures
- Installation Guides - Online Help - Internal Style and Process Documents
• Meet required deadlines.
• Follow the review/approval process before releasing new or updated documentation.
• Interview SMEs and other technical contacts to gather input for documentation updates.
• Ensure proper usage of grammar, spelling, punctuation, and accuracy of information.
• Apply templates and style guides to documentation to ensure a consistent look and feel. 

Qualifications:
• Currently enrolled or recently graduated from the University of Minnesota's Scientific & Technical Communication program.
• Experience in using Microsoft Word. Experience with Adobe RoboHelp or MadCap Flare a plus.
• Ability to learn new tools and processes quickly.
• A positive attitude with strong work ethic, integrity and honesty.
• Excellent communication, editing and writing skills.

Applicants who are interviewed will be expected to show examples of technical writing work they have created. This may include user guides, quick references, procedures, service-learning documentation projects, or instruction sets.

As an Equal Opportunity Employer, XATA is committed to a diverse workforce.

Interested applicants should email their cover letter and resume to hr@xata.com

Information Technology Consultant

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Job: Information Technology Consultant
Employer: University of Minnesota, Office of Information Technology
Deadline:

Required/Preferred Qualifications POSITION OVERVIEW:
The University of Minnesota's Office of Information Technology (OIT) seeks a User Experience (UX) Consultant responsible for collaborating with design, development, and support teams across the University to advance user experience in technology rich environments. This position provides design skill and user experience knowledge to support innovative design projects. This position also manages and facilitates client driven usability projects.

For the full job posting, and more information, visit https://employment.umn.edu/applicants/jsp/shared/position/JobDetails_css.jsp

Summer Intern

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Job: Summer intern assists in developing and maintaining technical documentation for
Employer: Emerson Process Management products.
Deadline:

Essential Duties and Responsibilities

Under the guidance of senior technical writers, the candidate will assist in developing and maintaining product documentation for several Emerson Process Management products. This may involve:

• Proofreading and editing existing content for style, grammar, branding, and tone
• Assisting other writers in managing the review cycles of that content
• Converting content as necessary to XML-based format
• Providing status information to project lead
• Performing other duties as assigned

Education and/or Experience

Pursuing a degree in Technical Communications, English, Journalism, or Communications Studies. Completion of sophomore year studies.

Requirements

• Strong written communication skills

• Ability to complete projects on time and within estimated effort

• Experience with desktop publishing tools, such as XML editors, Office, FrameMaker, or HTML a plus.


The position will be for employment June-August. Compensation is $14/hr.

Qualified applicants should send their resume in Word format, and a cover letter to: lou.wack@emerson.com


More information:

http://www.emerson.com/en-US/about/emerson-businesses/Pages/default.aspx

http://www2.emersonprocess.com/en-us/brands/amssuite/Pages/AMSSuite.aspx

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