Study User-Centered Design
• What is the site?
• What is the information that is portrays?
• What can you do with this site?
• What are your thoughts on color usage?
• Where is the navigation?
• Where is the search box?
• How do you e-mail a page?
• What type of an organization is CARE?
• Job or internship
• Find annual 1998 report
• Find Care International Officers
• Purchase a carewear infant creeper
• Find and watch Keynote Address by Sen. Barack Obama
• Three out of three users understand what the graphic interface before interacting with the website.
• Two out three users could performed the tasks based on the questions generated by facilitator and observer.
• The major obstacles were understanding where to find the information. Some section titles were misleading (i.e. "web features" and "carewear").
• One user used the search box, but didn't see his desired result at the top of the list. Failed to link jobs with careers.
• Our tasks might have been too specific. Given enough time, each user could "muddle through" to complete task.
Recommendations for a More Effective Interface:
• Use larger texts (can be user controlled)
• User brighter color background
• Make section titles clearer
• Alter front page
• More obvious links